In the article 10 Reasons To Buy Xoom (And 2 Not To) as compared to an iPad, I talk about the walled garden aspect of the iPad. Xoom is built to be hacked to serve enterprises’ specific needs. Within days of release, message boards were filled with gloating reports of just how easy it is [...]
Mint.com has an article about ways to getting out of the canned customer service script. One shortcut to a supervisor is to ask a question at the beginning of the call, says C. Scyphers, a former customer service representative who currently works for Daemon Consulting: “Ask if you’re allowed to record the call.” You don’t [...]
This time, it’s about two occasions in which I hired the person who waited on my table for the companies where I was working at the time. Both people went into various forms of customer service (one in tech support, the other in the more traditional customer support); in both cases, it worked out very [...]
Pam Barker quotes me on virtualization and DR: “One of the more common ways large hosting environments provide virtualized DR solutions is to use para-virtualization in order for the physical machines to support multiple virtual machines,” explains C. Scyphers.[...] “However,” Scyphers adds, “if the hosting physical machine is insufficiently sized, a DR situation may cause [...]
For the Top 10 Android Business Apps. Specifically, about Tasker: Tasker is a program which supports batch coding based on events. Tasker can be used to replicate the BlackBerry profile mechanism, as well as other scripting. For example, I have created a script that will turn GPS on for location sensitive apps (FourSquare, Google Maps) [...]
Specifically, about virtualization and chargeback. If you’re more into the dead tree version, it’s the June 4 edition (Volume 32, Issue 12) on page 43.
In a series on new tech skills, the Washington DC edition of the examiner.com wrote a short profile about me and the NoSQL movement.
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